Terms of Service

Acceptance of Terms

By accessing or using Lumila Candles at www.lumila.uk, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do refrain from using our site.

Changes to Terms and Prices

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are made constitutes your acceptance of the new Terms. Prices for our products are also subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy Of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Use of the Site

You agree to use the Site for lawful purposes and in accordance with these Terms. You must not use the Site:
– In any way that violates applicable federal, state, local, or international law.
– To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site.

User Accounts

To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of Lumila Candles or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or create derivative works from any content without our prior written consent.

Third-Party Links

Our Site may contain links to third-party websites. We do not endorse or assume any responsibility for the content or practices of these websites. You access these links at your own risk.

Disclaimers

The Site is provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the operation of the Site or the information, content, materials, or products included on the Site. To the fullest extent permitted by law, we disclaim all warranties.

Limitation of Liability

In no event shall Lumila Candles, its affiliates, or their respective directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms of Service, please contact us at info@lumila.uk .