Privacy Policy

Collecting Personal Information

Welcome to Lumila Candles at www.Lumila.uk . This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or make a purchase from us. By using our Site, you agree to the collection and use of information in accordance with this policy.

When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, mailing address, and payment information. We may also collect non-personal information that does not directly identify you, such as demographic information, browsing behaviour, and usage data.

Using Personal Information

We use the information we collect for various purposes, including: – To process and fulfill your orders – To communicate with you about your account or orders – To improve our Site, products, and services – To send you promotional materials and updates (you can opt out at any time) – To comply with legal obligations and protect our rights.

Sharing Personal Information

We do not sell or rent your personal information to third parties. We may share your information with service providers.

Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analysing how our service is used.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

You have the right to:

– Access the personal information we hold about you
– Request correction of your personal information
– Request deletion of your personal information
– Opt-out of marketing communications

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@lumila.uk .